Heritage Pointe
Maintenance Request
IMPORTANT Dial 911 if you smell smoke, gas, or a burning electrical smell.
Emergency
Maintenance
What constitutes an emergency?
- Fire, Flood, and Power Outages
- Heat Emergencies: Temperatures Under 65
- AC Emergencies: Temperatures above 80
PLEASE NOTE: If you feel you have an emergency other then the items listed above, PLEASE CALL. We will assist you and take the appropriate actions to remedy the problem that you are experiencing. The Heritage Resident Services Emergency line is to be used when the leasing/management office is closed.
Please use the Emergency line before 9:00 am and after 5:00 pm Monday – Friday and before 10:00 am and after 5:00 pm Saturday and Sunday.
Please call 215-257-7900 and one of our operators will assist you.
For General Maintenance requests please complete the form.
Maintenance
Survey
We’d like to hear your feedback on any recent maintenance services you have had. Please click below to fill out our maintenance request satisfaction survey.